Note: This section only applies to https://go.teleseer.com accounts.
What types of accounts are there?
There are 3 types of Teleseer accounts: Community, Professional, and Enterprise. Each account allows processing a designated amount of data. The first 2 account types are for individuals while the Enterprise account type allows for multi-user collaboration.
Learn about the benefits of each account type at https://cyberspatial.com/pricing
Account details
The Account Details panel displays more detailed information about the account.
Update username, email, password, or role
- Select the username in the top right of the home page > Account Settings
- Select Profile
- Select the edit (pencil) icon to update the account username
- Select Change Email to update the email
- Select Change password to update the password
- Select Save
Note: Accounts signed up with Google cannot change the email address or password in Teleseer.
Update time zone
- Select the username in the top-right of the home page > Account Settings > Preferences
- Use the dropdown menu to select the target time zone
- Exit to save changes
Note: A secondary time zone can be enabled by toggling Enable Secondary Time Zone. When enabled, hovering over any timestamp in Teleseer displays the time in both the primary and secondary time zones together.
What is data under analysis (DUA)?
Data Under Analysis (DUA) is the total uncompressed amount of data that Teleseer has processed and stored for an account. Space can be freed by deleting uploaded data files. Projects do not count towards a quota.
The monthly transfer limit is roughly 4-5x the data under analysis each month.
For instance, at the Free 2 GB tier level, up to 2 GB of uncompressed data can be uploaded to an account. This could be raw PCAP, compressed archives containing PCAP files, or any combination thereof. Deleting uploads allows for reprocessing an additional 2 GB of data for the month. Compressed archives are useful because they upload faster.
Note: This does not mean that a 2 GB compressed archive containing more than 2 GB of uncompressed data can be uploaded.
